FAQs

how long does it take to receive a concept design and quote?

We understand the excitement of starting your project and strive to deliver a timely response. Typically, you can expect to receive a concept design and preliminary quote within 10-15 business days following your initial consultation. Our team is committed to balancing efficiency with attention to detail, ensuring your vision is thoughtfully and accurately represented from the start.

what should i bring to my design consultation?

To make the most of your showroom consultation, it’s helpful to bring the following:

• Basic measurements or a rough sketch of your space
• Inspiration images that reflect your style preferences
• A list of goals or must-haves for your new kitchen (e.g. more storage, better layout, updated finishes)
• Photos of your current space to help us better understand the layout
• Budget expectations or an idea of your investment range

If you're working with a builder or other trades their contact information is also helpful.

do appliances need to be selected before finalising the kitchen design?

Selecting your appliances early in the design process is essential. Appliance dimensions and installation requirements — such as ventilation, power, and plumbing directly influence the layout and cabinetry specifications. If you're still exploring options, your designer can provide guidance on suitable models. Ovens and integrated appliances are required by the factory prior to manufacture.

do you provide a warranty?

Having a guarantee covering your investment is important for your peace of mind. As the owner of a Carroll’s Joinery Kitchen you will receive our 10 Year Craftsmanship Guarantee backed by Mastercraft, it is Transferable (Between Owners).