OUR PROCESS

At Carroll’s Joinery we offer the following Design Sevices. From there we use a 6-step process to make planning, buying and installing your new kitchen as easy and enjoyable as possible. We really look forward to working with you.

DESIGN SERVICE FEE

$250 – Kitchen
$100 – Alternative room/space (ie. laundry/scullery/pantry/vanity/wardrobes etc)

This price includes a consult with one of our designers in our showroom (or virtually) to discuss your kitchen, plus a further meeting to present your kitchen concept and quote.In advance we require the following (email accounts@carrollsjoinery.co.nz or drop in):
•   Photos or drawings
•   Measurements – walls/spaces
•   Details of appliances
(Your drawings don’t need to be a masterpiece as we will always do a comprehensive site measure prior to manufacture).
Note: This price includes one consult to discuss your kitchen/space, and one other to present your design concept and quote.
You will receive 3-D image/s of the design concept and a quote.
•   Thereafter, an $85 per hour fee will apply.

$150 – SITE VISIT FEE

This additional fee covers a site visit where full measurements will be taken by Carrolls prior to design start – within Wairarapa (extra mileage may incur an additional fee).

1. POINT OF CONTACT – SERVICE FORM

The first point of contact is to establish a client’s requirements. Contact details will be taken and we determine which level of service is required – showroom consult or site visit. Client to sign the Service Design form.

Next, it is important to make an appointment so your designer can schedule uninterrupted time with you when taking a design brief or site visit. Typically this will take an hour.

2. DESIGN BRIEF & PRESENTATION

For this first appointment our designer will need measurements or plans, any functionality and layout details and material options.

A second appointment will be arranged where you will be presented (or emailed) the proposed design concept and pricing. You will get to view realistic 3-D images of your space with an opportunity to discuss different product and pricing options.

3. ALTERATIONS & SIGN OFF

Any further design alterations are charged out at the hourly rate. We recommend using this time effectively.

Your designer will make contact to arrange a final meeting to sign off your quote, plan and specifications including choice of materials, colours and accessories. We will discuss your installation date timing.

4. DEPOSIT & SITE MEASURE

Upon acceptance of our quote we require a 50% deposit of the total bill and full payment of any appliances. We will provide you with an installation date. Subject to your site being ready and deposit received, we then arrange a time to perform a detailed site measure. Your finalised plan will go to our factory for the building process to commence.

 5. FACTORY TOUR & PAYMENT

When our factory team have almost completed your new kitchen, your designer will invite you to our factory to view it at its near-complete state. Most benchtops require templating once cabinetry is in place so the benchtop may not be available to view prior to installation. We will show you where and how your kitchen has been made.
At this time, your 45% installment payment will be due.

6. INSTALLATION AND GUARANTEE

Our team will be in touch periodically to check you are ready for installation to take place. Once your kitchen installation is complete the final 5% of your kitchen/joinery payment is due. Once final payment is received we will send you your 10 Year Transferable Guarantee.

Once you’re all settled in, we would love to arrange to photograph your beautiful new kitchen and/or joinery project for our records.